Your privacy matters to us. This page explains exactly what personal data 9wickets collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and straightforward — no legal jargon designed to confuse.
Six core principles that guide every data decision we make at 9wickets.
9wickets only collects the data we actually need to run your account and process your transactions. We don't collect data for the sake of it. If we don't need it, we don't ask for it.
Every page, every transaction, and every login on 9wickets is protected by SSL encryption. Your data is encrypted in transit and at rest. Nobody intercepts what passes between your device and our servers.
9wickets does not sell your personal data to third parties. Ever. Your name, mobile number, and transaction history are yours. We use them to run your account — nothing else.
You can request access to your data, ask us to correct it, or request deletion at any time. These aren't empty promises — contact support and we'll action your request within 30 days.
We don't hold your data indefinitely. Account data is retained for as long as your account is active plus a legally required period after closure. After that, it's deleted from our systems.
If you don't want to receive promotional messages from 9wickets, you can opt out at any time from your account settings or by contacting support. We'll stop sending marketing communications immediately.
Plain English Summary: 9wickets collects your name, mobile number, and payment details to run your account. We use it to process bets and withdrawals, keep your account secure, and comply with legal requirements. We don't sell your data. You can ask us to delete it at any time.
This Privacy Policy explains how 9wickets ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or register on the 9wickets platform at 9wickets.club.
We take your privacy seriously. As a platform serving players in Bangladesh, we understand that trust is everything. When you hand over your personal details to register on 9wickets, you're trusting us to handle that information responsibly. This policy is our commitment to doing exactly that.
By registering on 9wickets or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree, please do not use 9wickets.
This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which form part of your overall agreement with 9wickets.
9wickets collects the following categories of personal data from registered users:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Yes |
| Contact Data | Mobile number, email address | Yes |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Yes |
| Technical Data | IP address, device type, browser, operating system | Auto |
| Usage Data | Pages visited, games played, session duration, bet history | Auto |
| Verification Data | Copies of ID documents submitted for KYC verification | If requested |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
9wickets collects your personal data through the following methods:
We do not purchase personal data from third-party data brokers or marketing lists. All data we hold about you comes directly from your interactions with 9wickets or from the payment providers you use to fund your account.
9wickets uses your personal data for the following purposes:
We will never use your data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.
9wickets uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit a website. Here is how we use them:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session security, process transactions | No |
| Functional | Remember your preferences such as language and display settings | Yes |
| Analytics | Understand how users navigate the platform so we can improve it | Yes |
| Marketing | Track which promotions you've seen and measure campaign effectiveness | Yes |
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 9wickets, but some features may not work as smoothly. Essential cookies cannot be disabled as they are required for the platform to function.
9wickets takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse:
While we take every reasonable precaution, no online platform can guarantee 100% security. In the unlikely event of a data breach that affects your personal data, 9wickets will notify you promptly and take immediate steps to contain and remediate the breach.
You also play a role in keeping your account secure. Use a strong, unique password for your 9wickets account and never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
9wickets retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:
Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your account before the retention period expires, we will delete all data that we are not legally required to retain and anonymise the rest.
As a 9wickets user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9wickets is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use 9wickets under any circumstances.
If we discover that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on 9wickets, please contact us at [email protected] so we can investigate and take action promptly.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. For more information on protecting young people from gambling harm, visit our Responsible Gaming page.
9wickets primarily processes and stores data on servers located in secure data centres. In some cases, data may be transferred to or accessed from locations outside Bangladesh — for example, when using third-party services for fraud detection or identity verification.
Whenever we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. This may include contractual clauses with the receiving party requiring them to maintain appropriate data protection standards.
By using 9wickets, you consent to the transfer of your personal data as described in this section.
9wickets may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify registered users via email or an in-platform notification before the changes take effect. Minor updates — such as clarifications or corrections — will be published on this page without separate notification.
We encourage you to review this Privacy Policy periodically. Continued use of 9wickets after any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using 9wickets and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 9wickets handles your personal data, please get in touch:
We take every privacy concern seriously. If you contact us about a data rights request, please include your registered mobile number and a brief description of your request so we can locate your account and respond efficiently.
Now that you know how we protect your privacy, you can play with confidence. Register your 9wickets account today and experience secure, trusted online betting in Bangladesh.