Gaming on 9wickets should always be fun. The moment it stops feeling like entertainment and starts feeling like pressure, something needs to change. This page gives you the tools, the information, and the support to make sure you stay in control — always.
At 9wickets, responsible gaming isn't a box we tick — it's something we genuinely care about. We know that for most players in Bangladesh, betting on cricket or spinning a slot is a form of entertainment, a way to add a bit of excitement to the day. That's exactly what it should be.
But we also know that for some people, gambling can become a problem. It can start quietly — spending a little more than planned, chasing a loss, playing when you're stressed. Before you know it, it's affecting your finances, your relationships, and your mental health.
9wickets takes that seriously. We've built tools directly into the platform that let you set limits, take breaks, and close your account if you need to. These tools are free, easy to use, and available to every registered player. No questions asked.
The golden rule at 9wickets: only bet what you can afford to lose. Gaming should never be a way to make money or solve financial problems. If it ever starts to feel that way, use our tools or contact support immediately.
Healthy gaming looks like: Playing for fun, within a budget you set in advance, for a fixed amount of time, without chasing losses.
Problem gaming looks like: Betting more than you planned, borrowing money to gamble, hiding your gambling from family, feeling anxious when you can't play.
If you recognise any warning signs in yourself or someone you know, scroll down to find out how 9wickets can help — or contact our support team directly at [email protected].
Every 9wickets player has access to these tools from their account settings. They're free, instant, and no approval is needed.
Set a maximum amount you can deposit into your 9wickets account per day, per week, or per month. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increasing it requires a 7-day cooling period.
It's easy to lose track of time when you're playing. Set a session reminder and 9wickets will notify you when you've been playing for a set amount of time. You decide whether to continue or stop — we just make sure you're aware.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in or deposit. It kicks in immediately and cannot be reversed once activated.
If you feel you need a longer break, self-exclusion lets you close your 9wickets account for a minimum of 6 months or permanently. Once activated, you cannot reopen the account during the exclusion period. Contact [email protected] to request self-exclusion.
Set a maximum amount you're willing to lose in a given period. When your net losses reach that threshold, 9wickets will automatically prevent further play until the period resets. A simple way to make sure a bad run doesn't turn into a serious problem.
Enable regular pop-up reminders that show you how long you've been playing and your net win or loss for the session. These reality checks help you make informed decisions about whether to keep playing or call it a day.
Setting up responsible gaming tools on 9wickets takes less than two minutes. Here's how to do it:
Go to 9wickets.club and log in with your registered mobile number and password.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools are listed here.
Select the tool you want, enter your preferred limit or duration, and confirm. Changes take effect immediately.
If you can't find a tool or need urgent help, contact our support team at [email protected] — available 24/7.
Daily / Weekly / Monthly — set the maximum you can deposit. Reductions apply instantly; increases require a 7-day wait.
Cap your net losses per day, week, or month. When the limit is hit, play is paused until the period resets.
Get notified after a set play duration. Reality checks show your session time and net result so you can decide clearly.
Suspend your account for 24 hours, 7 days, or 30 days. Immediate and irreversible for the chosen duration.
Close your account for 6 months or permanently. Email [email protected] to activate. Cannot be reversed during the exclusion period.
Problem gambling rarely announces itself. It creeps in gradually. These are the signs to watch for — in yourself or someone close to you.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of our responsible gaming tools or speak to someone.
If you answered yes to two or more questions, we strongly encourage you to activate a deposit limit or cooling-off period, or contact our support team at [email protected].
9wickets is strictly an 18+ platform. We verify the age of every player who registers, and we take underage gambling extremely seriously. If we discover that a minor has registered on 9wickets, we close the account immediately and return any remaining balance.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental access to 9wickets or any other gambling platform:
9wickets is only available to players aged 18 and above. By registering, you confirm that you meet this age requirement. Providing false information about your age is a violation of our Terms and Conditions and may result in permanent account closure and forfeiture of funds.
Gaming is at its best when it's fun and in control. Register your 9wickets account today and use our built-in responsible gaming tools to make sure it stays that way.